Shipping policy
Delivery & Shipping
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UK Shipping
- FREE Standard Delivery to Mainland UK on all orders.
- Handling time: dispatch in 1–2 business days.
- Typical delivery time: 2–4 business days after dispatch.
- Express options may be available at checkout (charged).
UK Regions Outside Mainland
For Highlands & Islands, Channel Islands, Isle of Man and Northern Ireland, delivery times may be slightly longer and/or carry a small surcharge shown at checkout.
Tracking & Delivery Issues
- You’ll receive a dispatch email (and tracking if available).
- If a parcel is delayed or missing, contact us within 7 days of the estimated delivery date so we can investigate.
- Please ensure your address details are correct at checkout; we can’t replace orders delivered to an incorrect address provided by the customer.
International Shipping
If offered, international shipping rates/times are shown at checkout. Customs duties, taxes and import fees (if any) are the recipient’s responsibility.